Glean

Overview

Glean is an enterprise AI search and assistant platform providing unified search across all internal tools. Glean Assistant (grounded answers and summaries) and Glean Agents (task automation) extend it from search into workflow automation.

Key Features

Enterprise Unified Search

Glean now advertises 275+ out-of-the-box connectors, plus MCP servers, custom connectors via the Indexing SDK, and OpenAPI-based actions. Major sources include:

• Google Drive, Microsoft 365
• Confluence, Notion
• Slack, Teams
• Jira, Linear, Asana
• Zendesk, Salesforce, HubSpot
• GitHub, GitLab, Azure DevOps
• Dropbox, Box
• And more

Discover all internal knowledge from a unified search UI.

Glean Assistant

AI assistant for document summaries and Q&A grounded in internal knowledge.

Glean Agents

Glean Agents interpret goals from enterprise context, plan multi-step work, act across systems such as Salesforce, Jira, and GitHub, and explain what they did.

Agent Builder, Glean Apps, and Actions

The no-code Agent Builder assembles agents step by step or from natural language, Glean Apps creates custom assistants, and Glean Actions lets them execute tasks in connected systems.

Agent Orchestration

The 2026 Agentic Engine 2 adds adaptive planning and parallel sub-agent orchestration.

Independent Agents / Enterprise Agent Development Lifecycle

In August 2026, Glean introduced Independent Agents that carry their own identity and permissions like an employee. Under the Enterprise Agent Development Lifecycle, Agent Access Policies can block or flag sensitive content before an agent processes it, and an Agent Insights Dashboard tracks adoption, top use cases, and estimated hours saved.

Personalization

Learns user roles, departments, and search history to deliver personalized results.

Security

Respects internal access controls — shows only information the user can access.

Simple UI

Google-like search box with low learning curve.

Pricing

No public pricing. Third-party procurement data points to roughly $45–$50 per user per month for the base license (some quotes near $75), about $15 per user per month for advanced AI add-ons, and minimums around 100–250 users or $50K–$60K per year.

• Per-user annual contracts
• Agent and action usage consumes additional credits

Strengths

• ✅ 275+ connectors covering major SaaS
• ✅ Unified search UI is user-friendly
• ✅ Glean Assistant for knowledge use
• ✅ Glean Agents and Agent Builder extend into automation
• ✅ Personalization
• ✅ Strict access controls
• ✅ Agent governance via Independent Agents and the Enterprise Agent Development Lifecycle

Weaknesses

• ❌ Expensive, enterprise-oriented
• ❌ Opaque pricing
• ❌ Seat minimums of roughly 100–250 users put it out of reach for small teams
• ❌ Limited awareness in Japan

Official Resources

• Website: https://www.glean.com