Fireflies.ai
Overview
Fireflies.ai is an AI meeting notetaker that auto-joins Google Meet, Zoom, and Microsoft Teams calls to transcribe, summarize, and extract action items. Its signature features are "Talk to Fireflies" with Perplexity-powered web search and support for 100+ languages.
Key Features
1. Real-Time Note Generation
Fireflies generates bullet-point notes, action items, and questions during the call, not just after. You can watch the meeting notes grow as participants speak.
2. Talk to Fireflies (Powered by Perplexity AI)
Ask Fireflies a question by voice or in the meeting chat and it runs a web search via Perplexity AI, returning results right there. You can also assign tasks and bookmark key moments mid-call. The feature is available to every user including the free plan, and works on Google Meet, Microsoft Teams, and Zoom.
3. AskFred Cross-Meeting Search
Search every past transcript with natural-language questions and get back the exact quote with speaker attribution and timestamp. AskFred on Live Assist also answers questions during a live meeting, from web, mobile, the Chrome extension, or the desktop app.
4. 100+ Languages
Supports transcription in over 100 languages with automatic language detection, making it one of the most globally friendly meeting tools.
5. CRM & Workflow Integration
Auto-pushes summaries to Salesforce, HubSpot, Slack, Notion, Asana, and more. Great for automating sales call logging and pushing action items into project tools.
Plans & Pricing
Transcription and AI summaries are unlimited on every plan; what separates the tiers is stored minutes and AI credits. The free plan's storage allowance is now 400 minutes for the whole team, and advanced AI features such as AskFred draw on a monthly credit pool of 20 on Pro, 30 on Business, and 50 on Enterprise.
| Plan | Annual (per month) | Monthly | Storage | AI credits |
|---|---|---|---|---|
| Free | $0 | $0 | 400 min / team | 20 |
| Pro | $10 / seat | $18 | 8,000 min / seat | 20 |
| Business | $19 / seat | $29 | Unlimited | 30 |
| Enterprise | $39 / seat (annual only) | — | Unlimited | 50 |
Business adds conversation intelligence, team analytics, and multi-language mode; Enterprise adds SSO / SCIM, HIPAA compliance, audit logs, and custom data retention.
Typical Use Cases
- Automated sales call logging
- Customer success conversation history
- Interview recording and review
- Global team recurring meetings
- Real-time knowledge lookup via Perplexity integration
Strengths
- In-call real-time note generation
- Perplexity-powered web search
- 100+ language support
- Strong integration with major CRMs
- Unlimited transcription and AI summaries even on the free plan
Weaknesses
- Japanese accuracy is inconsistent
- Privacy concerns with auto-join bots
- Per-seat pricing gets expensive at scale
- Running out of AI credits pauses advanced AI features until next month (top-ups run about $0.10 per credit)
Official Info
- Website: https://fireflies.ai
- Pricing: https://fireflies.ai/pricing